Query is the Customer Care Service where consumers can ask questions, called Queries, to the companies supplying products or services purchased or yet to purchase
Only the Consumers can make Queries (Questions) to the companies. Once terminated the assistance, the company can close the Query and the Client can evaluate the received service
The Consumers can easily create Queries (Questions) by framing, with the camera or the App's reader, the QR Code present on the product or the annex documentation
The QR code can be present on any product or service
Query can be used by companies to give assistance to other companies, instead of using emails!
Query will simplify the way customers contact the Customer Service Department of the Company